Shipping policy

Order Processing

All orders are processed within 1–2 business days after the order is placed.

Orders are not processed or shipped on weekends or public holidays.

Once your order is confirmed, you will receive an order confirmation message or email.

Shipping & Delivery

We currently offer delivery within the United Arab Emirates (UAE).

Estimated delivery time:


1 – 3 business days

Delivery times may vary depending on your location and courier service.

Shipping Charges

Shipping charges will be calculated at checkout.

Some products may include free delivery, while others may have a delivery fee of AED 20, which will be displayed before completing your order.

Cash on Delivery

We offer Cash on Delivery (COD) for orders within the UAE.

Please ensure someone is available to receive the order and make the payment at the time of delivery.

Order Confirmation

In some cases, our team may contact you to confirm your order before dispatch.

If we are unable to reach you, the order may be delayed or cancelled.

Incorrect Address

Please ensure your shipping address and phone number are correct when placing an order.

We are not responsible for delivery delays or failed deliveries due to incorrect address details.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 24 hours of receiving the package.

We will review the issue and arrange a replacement if necessary.

Contact Us

For any shipping-related questions, please contact us:


Email: samfragz5@gmail.com